ALL ABOUT US
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GARDENS
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COMFORTABLE STUDY
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VIEWS OVER WATER
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RELAXING CONSERVATORY
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WIRLESS INTERNET SERVICES
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Diamond ratings for Guest Accommodation reflect visitor expectations, with quality seen as more important to visitors than facilities and services. As a result Guest Accommodation is required to meet progressively higher standards of quality and guest care as they move up the scale from one to five Diamonds.
At Guest Accommodation you will find:
- Clean accommodation, providing acceptable comfort with functional decor and offering, as a minimum, a full cooked or continental breakfast.
- Other meals, where provided, will be freshly cooked.
- You will have a comfortable bed, with clean bed linen and towels and fresh soap.
- Adequate heating and hot water available at reasonable times for baths or showers at no extra charge.
- An acceptable overall level of quality and helpful service.
At Guest Accommodation, you will find: (in addition to what is provided at One Diamond)
- A sound overall level of quality and customer care in all areas.
At Guest Accommodation, you will find: (in addition to what is provided at Two Diamond)
- A good overall level of quality. For example, good quality, comfortable bedrooms; well maintained, practical decor; a good choice of quality items available for breakfast; other meals, where provided, will be freshly cooked from good quality ingredients.
- A good degree of comfort provided for you, with good levels of customer care.
At Guest Accommodation, you will find: (in addition to what is provided at Three Diamond)
- A very good overall level of quality in all areas and customer care showing very good levels of attention to your needs.
The English Tourism Council (ETC), in response to consumer demand, has created new rating standards for accommodation in England. This includes Hotels and Guest Accommodation, using Stars to represent Hotels and Diamonds for Guest Accommodation, which includes Guest Houses, Inns, Farmhouses and Bed & Breakfast. Self-Catering is represented by Stars and Caravan Parks are also represented by Stars.
The Automobile Association (AA) and Royal Automobile Club (RAC) also use the same rating scheme for serviced accommodation.
The new ratings put even greater emphasis on quality. Now, when you see an AA ETC or RAC sign showing Stars or Diamonds, you will know that the accommodation has been visited by qualified, independent assessors. It is that simple and that easy to find quality accommodation to meet your expectations.
